Terms and Conditions

1. Definitions

• Ridgefront Gear: the trade name under which the company operates.
• Customer: any natural person or legal entity that places an order with Ridgefront Gear.
• Agreement: the purchase agreement between Ridgefront Gear and the customer.

2. Applicability

These terms and conditions apply to all offers, orders and agreements via Ridgefront Gear. Amendments are only valid if agreed in writing.

3. Offers and agreements

All offers on the website are without obligation. The company reserves the right to refuse orders or to impose additional conditions.

4. Delivery and availability

Delivery takes place at the address specified by the customer. Product availability and delivery times are subject to changes by suppliers. In the event of unexpected unavailability or stock shortage, the company will contact the customer for cancellation free of charge or an alternative solution.

5a. Payment

Payment is made via the payment methods offered at checkout. Orders are only processed after payment has been confirmed. In the event of default in payment, the company may suspend delivery or dissolve the agreement within statutory limits.

5b. Prices & VAT

All prices on the website are in euros and include VAT, unless stated otherwise. Obvious pricing errors or typing errors are not binding. The company will contact the customer for cancellation free of charge or confirmation at the correct price.

5c. Retention of title

Delivered products remain the property of the company until full payment has been made. The risk of loss or damage passes to the customer upon delivery.

6. Right of withdrawal & Returns

Customers may withdraw from the agreement within 14 days of receipt without giving any reason. Products must be returned unused and in their original packaging.

7. Warranty & Service

The company guarantees the quality of products. The statutory warranty applies. Some products carry a manufacturer's warranty, which does not affect the statutory rights.

8. Liability

The company is not responsible for indirect damage, consequential damage or loss of profit, except in the case of intent or gross negligence, within statutory limits and without prejudice to consumer rights.

9. Force majeure

In the event of force majeure (supplier disruptions, transport problems, natural disasters, platform errors), the company may suspend or cancel the performance of the agreement.

10. Intellectual property

All intellectual property rights relating to the content of the website are vested in Ridgefront Gear or its suppliers. All trademarks, logos, product images and intellectual property rights belong to their respective owners.

11. Complaints & ODR

Complaints may be submitted by e-mail. The company will respond substantively within 14 days. EU consumers may use the ODR platform (ec.europa.eu/consumers/odr/) for online dispute resolution.

12. Governing law & disputes

Dutch law applies to these terms and conditions. Disputes will be submitted to the competent Dutch court, unless mandatory law provides otherwise.

13. Misuse & fraud

The company may block orders or accounts in the event of a reasonable suspicion of fraud or misuse, including return abuse or the provision of incorrect information, with due regard for statutory consumer rights.

14. Compliance & sanctions

The company does not supply products to sanctioned countries, persons or organisations, nor for legally prohibited applications. Non-compliant orders will be cancelled.

15. Contact

E-mail: info@ridgefrontgear.nl
Website: https://ridgefrontgear.nl